The question of whether to provide gratuity for the service of having goods brought from a large retail corporation to one’s residence is a common one. This inquiry arises from the increasing prevalence of online ordering and home delivery options offered by major retailers.
The proliferation of delivery services has altered customer expectations and the labor market. Historically, tipping was reserved for services in hospitality and personal care. However, the expansion of the gig economy and delivery networks necessitates a re-evaluation of traditional tipping norms. The practice has been influenced by factors such as perceived worker compensation, the convenience afforded to the customer, and societal expectations.